All our orders are shipped by FedEx. For orders placed outside 30 miles radius of NY, the cut-off time is Wednesday by 2pm. Any orders placed after the cut-off time will resume shipping on Monday in order to avoid them staying at a FedEx location over the weekend. Orders placed to Florida, California, Texas, Arizona, Utah, Idaho, Colorado, New Mexico and Kansas MUST BE UPGRADED TO "SECOND DAY SHIPPING" in order to keep the freshness of our products.

To be eligible for a refund, products must be returned within 30 days of purchase. The item must be unused, in its original condition, and accompanied by the original packaging. Perishable items, such as bread and pastries, cannot be refunded unless there is a quality issue or error on our part. Custom-made or personalized items are non-refundable unless there is a defect or error on our part